What is You’re Welcome?
It is a way of checking what young people think about their health services
It’s a way of checking that health services are located in the right place, provide the right services and are easy to access
It’s a way of checking that all health services provide a confidential Unless you or another person are at risk of harm service and provide you with a broad range of information including access to other services so that you can make decisions about your health.
It’s a way of checking that doctors, nurses, pharmacists or anyone working in a health service treat your questions seriously and help you to make those informed decisions and choices that are right for you.
You’re Welcome also checks that health services to ask young people about the services being delivered, what changes they think should be made and what services young people want to receive.
It also checks that services tell young people what changes they have made because of the feedback that young people give.
Have your say
You’re Welcome will only provide a young people friendly health service if you get involved.
You can do this by
- Completing a suggestion form or survey at your health centre- they need to know what you think about the service you get – good and bad.
- Contacting the Youth Support Service and find out about becoming a mystery shopper or inspector
Look out for this:
It means the health service has been approved as a young people friendly centre by young people.